NHTSA Complaint #10242460 — 2007 HONDA CIVIC

I LEASED A 07 HONDA CIVIC; I AM HAVING MY VEHICLE REPAIRED DUE TO WATER DAMAGE. THIS IS THE THIRD TIME I HAVE TO HAVE THIS VEHICLE REPAIRED DUE TO A WATER LEAK INTO THE CABIN OF THE VEHICLE. THE FIRST 2 OCCURRENCES WERE COVERED BY MFG WARRANTY. THE THIRD OCCURRENCE IS BEING ATTRIBUTED TO HIGH STANDING WATER AND IS NOT COVERED. THE FIRST OCCURRENCE OF THIS ISSUE WAS IN 08/07, 5 MONTHS AFTER I LEASED THE VEHICLE. NO LEAKS WERE FOUND AT THAT TIME, THE CARPETING AND PADDING WAS REPLACED UNDER MFG WARRANTY. THE SECOND OCCURRENCE WAS IN 07/08 THE INITIAL ASSESSMENT WAS THE VEHICLE WAS IN HIGH STANDING WATER. ADDITIONAL TESTS WERE RUN AND LEAKS WERE FOUND AND REPAIRED. THE CARPETING AND THE PADDING WERE REPLACED UNDER MFG WARRANTY. THE THIRD OCCURRENCE WAS IN 9/08. THE SAME REASON WAS USED THAT THE VEHICLE WAS IN HIGH STANDING WATER. THIS OCCURRENCE WILL NOT BE COVERED BY MFG WARRANTY. I AM WORKING WITH MY INSURANCE COMPANY TO HAVE THE VEHICLE REPAIRED. MY COMPLAINT IS IT HAS BEEN ESTABLISHED THAT THIS VEHICLE HAS HISTORICAL ISSUES WITH WATER LEAKING. THE DEALERSHIP IDENTIFIED AND REPAIRED SOME OF THE ISSUES. THE THIRD TIME IT HAS HAPPENED AND NOW IT WILL NOT BE COVERED. I AM ON MY OWN AND HONDA IS TAKING NO RESPONSIBILITY FOR THIS ISSUE. I WILL NOW HAVE TO PAY MY DEDUCTIBLE AND MY INSURANCE RATES WILL INCREASE AS A RESULT OF THIS CLAIM. I AM NOT SURE WHAT I AM TO DO THE NEXT TIME IT RAINS HARD AND THE FLOORBOARD OF MY VEHICLE IS SOAKED AGAIN. *TR