NHTSA Complaint #10242210 — 2001 DODGE RAM 2500 STRUCTURE

Complaint Details

ODI Number	10242210
Vehicle	2001 DODGE RAM 2500
Component	STRUCTURE
Date of Incident	August 10, 2007
Date Filed	September 15, 2008
Mileage	107,523 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

THE VEHICLE HAS BEEN IN MY POSSESSION AND WELL MAINTAINED SINCE 2003. THE DASH HAS STARTED TO CRACK AND IS NOW FALLING APART IN LARGE PIECES. THE DEALER REFUSED TO DO ANYTHING ABOUT THIS BECAUSE HE STATED IT WAS COSMETIC. DODGE WILL NOT DO ANYTHING BECAUSE THE DEALER WILL NOT ACKNOWLEDGE THE PROBLEM. THIS IS A SAFETY ISSUE. THE PIECES OF THE DASH COULD CAUSE SEVERE LACERATIONS IN A COLLISION. THIS SEEMS TO BE A FLAW IN THE PLASTIC BECAUSE THERE ARE MORE PEOPLE HAVING THE SAME PROBLEM. THE PLASTICS COMPANY SHOULD BE HELD ACCOUNTABLE FOR THIS FLAW AND A RECALL SHOULD BE DONE. *TR

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