NHTSA Complaint #10236302 — 2002 CHRYSLER PT CRUISER WHEELS

Complaint Details

ODI Number	10236302
Vehicle	2002 CHRYSLER PT CRUISER
Component	WHEELS
Date of Incident	July 18, 2008
Date Filed	July 29, 2008
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

AFTER REPLACING THE ORIGINAL TIRES ON THE AUTO WE HAD A SERIES OF PROBLEMS WITH KEEPING THE TIRES INFLATED. WE WERE TOLD THAT THE CHROME ON THE RIMS WAS OXIDIZING AND IT WAS A PROBLEM WITH ALL CHRYSLER CORP. CHROME RIMS. WE HAD FIVE (5) FLAT TIRES WITH IN A TWO WEEK PERIOD AND DECIDED TO TALK TO THE CHRYSLER DEALER REGARDING THE PROBLEM. WE WERE TOLD THAT THEY COULD DO NOTHING ABOUT THIS SAFETY PROBLEM BECAUSE THE AUTO WAS OUT OF WARRANTY. WE THEN CONTACTED CHRYSLER CUSTOMER SERVICE PHONE NUMBER AND WERE TOLD THEY WOULD NOT STAND BEHIND THERE PRODUCT BECAUSE IT WAS OUT OF WARRANTY. WE THEN SENT A LETTER TO CHRYSLER CORP. AND HAVE NOT HAD ANY RESPONSE. AGAIN WE WERE TOLD THAT THERE ARE MANY CHRYSLER VEHICLES ON THE ROAD WITH RIMS THAT WILL CAUSE A FLAT TIRE AT ANY TIME AND NO ONE AT CHRYSLER SEEMS TO WANT TO CORRECT THIS SAFETY ISSUE. *TR

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