NHTSA Complaint #10233560 — 1997 CHEVROLET C/K PICKUPS

I WAS RETURNING HOME WHEN IT STARTED RAINING. I TRIED TO TURN ON MY WINDSHIELD WIPERS AND THEY DID NOT COME ON. THE RAIN BECAME VERY HEAVY AND I WAS UNABLE TO SEE. I HAD NO WAS TO TURN OFF OR STOP SO I SLOWED DOWN TO ABOUT 10 MPH IN A 45 MPH ZONE, SO I COULD EVEN STAY ON THE ROAD. WHEN I FINALLY HAD A CHANCE TO PULL OFF THE ROAD I DID. THE WIPERS DID NOT WORK AT ANY SPEED, NOR DID THE WIPER WASH MODE WORK. AFTER I MADE IT HOME I CHECKED THE FUSE FOR THE WIPERS AND IT WAS OKAY. I TURNED THE IGNITION SWITCH ON AND THE WIPERS WORKED. AS WE HAVE HAD A LOT OF RAIN IN OUR AREA, THIS OCCURRED 3 SEPERATE TIMES WHERE THE WIPERS FAILED TO WORK WHEN I NEEDED THEM. AFTER I HAD GOTTEN HOME, AND CHECKED AGAIN, THEY WORKED. I RESEARCHED ON THE WEB AT A CHEVY SITE AND FOUND THAT THIS WAS A COMMON PROBLEM WITH THE VEHICLE, MINE IS A 1997 CHEVROLET K PICKUP TRUCK. I ALSO FOUND A ODI RECALL WHICH MATCHED MY TYPE OF FAILURE. THE DEALER SERVICE MANAGER SAID THAT MY VEHICLE NUMBER WAS NOT PART OF THE RECALL. THE NHTSA ACTION NUMBER IS EA02006. EVEN THOUGH THIS WAS A USED TRUCK AND THE SYMPTOMS MATCHED, THEY WOULD NOT PROVIDE THE REPAIRS FOR FREE BASED ON THE RECALL. I BELIEVE THAT THIS SHOULD BE REPAIRED AS PART OF THE RECALL. *TR