NHTSA Complaint #10232792 — 2002 FORD WINDSTAR

MY WIFE HAS A MINIVAN THAT I HAD THE TIRES REPLACED ON WITHIN THE PAST TWO YEARS. I PURCHASED A SET OF 4 HIGH QUALITY MICHELIN TIRES WITH 75K WARRANTY FROM SEARS AT FAIR OAKS MALL IN FAIRFAX, VA. EARLIER THIS YEAR MY WIFE HAD A BLOW OUT AND I TOOK THE VEHICLE BACK TO SEARS FOR THEM TO INSPECT THE TIRE. ONCE THEY REMOVED THE TIRE THERE WAS NO INDICATION OF A PUNCTURE ANYWHERE ON THE TREAD OR SIDEWALL - I WAS A TIRE REPAIR TECHNICIAN BACK WHEN I WAS IN COLLEGE. I ASKED THE TECHNICIAN WHY THE TIRE WOULD HAVE BLOWN IF THERE WAS NOT A PUNCTURE, HE DIDN'T HAVE AN EXPLANATION. I ASKED IF THAT SHOULD BE COVERED UNDER THE MANUFACTURER WARRANT AND THEY SEEMED UNWILLING TO HELP. I ENDED UP BUYING ANOTHER TIRE FOR $150.00. THEN JUST THIS WEEKEND AS I WAS DRIVING I HEARD A HISSING SOUND COMING FROM THE LEFT FRONT TIRE. WHEN I GOT OUT OF THE VEHICLE I NOTICED THE TIRE WAS LEAKING AIR FROM THE VALVE STEM. I TOOK THE TIRE IN TO HAVE THE VALVE STEM REPLACED AND THEY MENTIONED TO US THERE HAS BEEN A RECALL ON VALVE STEMS. I BELIEVE THE PREVIOUS INCIDENT WAS ALSO CAUSED BY A VALVE STEM ISSUE SINCE THERE WAS NO OTHER INDICATION OF A PUNCTURE. I'M PLANNING TO HAVE ALL OF THE VALVE STEMS REPLACED ON THE REMAINING TIRES SO THAT MY WIFE WILL NOT SUFFER A BLOW OUT WITH OUR 3 CHILDREN IN THE VAN. I THINK THERE NEEDS TO BE A GREATER CAMPAIGN ON THIS ISSUE TO INCREASE AWARENESS AS IT COULD POTENTIALLY IMPACT ALL 4 TIRES ON A VEHICLE. *TR