NHTSA Complaint #10232521 — 2008 MINI COOPER

TL*THE CONTACT OWNS A 2008 MINI COOPER SPORT. WHILE REMOVING GROCERIES FROM THE REAR OF THE VEHICLE, THE CONTACT BURNED HER LEG ON THE EXHAUST PIPE, WHICH WAS LOCATED IN THE MIDDLE REAR OF THE VEHICLE. THE DEALER GAVE HER THE NUMBER TO THE MANUFACTURER, AND THEY STATED THAT THEY WOULD GET BACK WITH HER. SINCE THAT TIME, THE DEALER STATED THAT NOTHING ELSE COULD BE DONE DUE TO THE DESIGN OF THE EXHAUST SYSTEM. SHE WAS ADVISED TO NOT GET TOO CLOSE TO THE EXHAUST. THE FAILURE AND CURRENT MILEAGES WERE 1,400. UPDATED 08/04/08.*LJ THE CONSUMER STATED THE DESIGN ITSELF WAS FLAWED. THE CONSUMER STATED THE ISSUE COULD EASILY BE RECTIFIED BY MAKING THE EXHAUST PIPE SHORTER. UPDATED 08/06/08