NHTSA Complaint #10231052 — 2001 MERCURY SABLE

TIRES issue reported to NHTSA

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Complaint Details

ODI Number	10231052
Vehicle	2001 MERCURY SABLE
Component	TIRES
Date of Incident	November 21, 2006
Date Filed	June 15, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I PURCHASED FOUR NEW TIRES IN THE FALL OF 2006 FROM TIRE KINGDOM. I HAVE HAD MY CAR IN FOUR TIMES BECAUSE OF LOSING AIR PRESSURE. EACH TIME I WAS TOLD THAT IT WAS AN OPTICAL ILLUSION. THEN I HAD A VALVE STEM CRACK AND CAUSE A RAPID LOSS OF AIR WHILE DRIVING. FORTUNATELY WE WERE NOT INVOLVED IN AN ACCIDENT. AGAIN TIRE KINGDOM BLEW THIS OFF. I HAVE CONTACTED THEM SINCE HEARING ABOUT THE RECALLED VALVE STEMS AND HAVE BEEN GIVEN A COMPLETE RUN AROUND. THE TIRE THAT SUDDENLY DEFLATED SUFFERED DAMAGE TO THE SIDE WALL WHICH THEY SAID "ISN'T A BIG DEAL." MY TIRES HAVE WORN FASTER AND ONE HAS SKIDDING ON THE SIDEWALL FROM THE FAULTY VALVE STEMS INSTALLED BUT THE DEALER DOES NOT TAKE THIS SERIOUSLY. *TR

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