NHTSA Complaint #10229869 — 2002 MERCURY SABLE SUSPENSION

Complaint Details

ODI Number	10229869
Vehicle	2002 MERCURY SABLE
Component	SUSPENSION
Date of Incident	May 18, 2008
Date Filed	June 4, 2008
Mileage	82,444 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

FRONT PASSENGER SIDE SPRING BROKE WHILE DRIVING THE CAR OUT OF THE GARAGE. THE BROKEN SPRING CUT A 4 INCH GASH IN THE TIRE AND CAUSED A FLAT. THERE WAS NOT AN ACCIDENT BECAUSE WE WERE DRIVING SO SLOWLY IN THE GARAGE BUT THE TIRE BLEW SUDDENLY AND COULD HAVE POTENTIALLY CAUSED AN ACCIDENT. TO THE BEST OF MY KNOWLEDGE SPRINGS ARE NOT SUPPOSED TO BREAK HOWEVER THE TOW TRUCK DRIVER, TIRE SALESMAN, AND SEVERAL DEALERS ALL REPORTED IT AS A COMMON PROBLEM WITH THE MODEL CARE I WAS DRIVING. REPLACED BOTH SPRINGS & STRUTS IN THE FRONT AND TIRE $730.00. I WAS ADVISED THAT THE REAR SPRINGS SHOULD BE SAFE BECAUSE I HAVE A WAGON AND THEY ARE A DIFFERENT PART. *TR

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