NHTSA Complaint #10228653 — 2002 TOYOTA AVALON

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10228653
Vehicle	2002 TOYOTA AVALON
Component	STEERING
Date of Incident	May 16, 2008
Date Filed	May 22, 2008
Mileage	42,213 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL*THE CONTACT OWNS A 2002 TOYOTA AVALON. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. WHEN THE STEERING IS OPERATIVE, IT IS VERY ERRATIC AND HARD TO CONTROL. THE STEERING WHEEL OVER COMPENSATES AND CAUSED SEVERAL NEAR CRASHES. THE CONTACT TOOK HIS VEHICLE TO THE DEALER AND THEY IDENTIFIED THE FAILURE AS THE STEERING KNUCKLES. THE DEALER ALSO STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE IS CURRENTLY AT THE DEALER FOR REPAIR. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 42,213 AND THE CURRENT MILEAGE WAS UNAVAILABLE BECAUSE THE VEHICLE IS AT THE DEALER.

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