NHTSA Complaint #10219625 — 2005 FORD ESCAPE

EQUIPMENT issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10219625
Vehicle	2005 FORD ESCAPE
Component	EQUIPMENT
Date of Incident	February 25, 2008
Date Filed	February 28, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

MY 2005 FORD ESCAPE WAS MISSING BAD. FORD REPLACED CAP AND PLUG, THEN CALLED ME TO SAY THAT WAS NOT THE PROBLEM IT WAS "LACK OF MAINTENANCE" AND WANTS ME TO PAY 400.00 TO FIX IT. FIRST OF ALL, MY HUSBAND USED TO WORK FOR FORD DEALERSHIP AND HE TAKES CARE OF ALL MAINTENANCE FOR ME. WHAT GOOD IS A MANUFACTURER WARRANTY THEN? ALSO IT WILL BE A WEEK OR MORE BEFORE I RECEIVE MY VEHICLE BACK. ALL I HAVE TO SAY IS" THIS IS RIDICULOUS" THEY WILL NOT GIVE ME A LOANER CAR WHILE MINE IS BEING FIXED AND MY VEHICLE WASN'T THAT BAD UNTIL THE DEALERSHIP RECEIVED IT. I FEEL THEY MESSED UP MY CAR AND I SHOULD NOT HAVE TO PAY FOR IT WHEN I HAVE A MANUFACTURER WARRANTY. *TR

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