NHTSA Complaint #10209877 — 2003 MITSUBISHI LANCER

TL*THE CONTACT OWNS A 2003 MITSUBISHI LANCER. THE STEERING COLUMN FELL IN THE CONTACT'S LAP WHEN SHE PLACED THE KEY IN THE IGNITION. PRIOR TO THE FAILURE, SHE NOTICED THAT THE COLUMN FELT LOOSE. SHE WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. TWO WEEKS LATER, BEFORE SHE ARRIVED AT THE DEALER, THE STEERING COLUMN FELL COMPLETELY OFF. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY NORMAL WEAR AND TEAR AND IT SEEMED AS IF SOMEONE WAS PULLING ON THE STEERING WHEEL. THE VEHICLE HAS SINCE BEEN REPAIRED. THROUGH ONLINE RESEARCH, SHE FOUND NUMEROUS COMPLAINTS REGARDING THE STEERING COLUMN AND SHE FEELS THAT IT IS A MANUFACTURER DEFECT. THE CURRENT MILEAGE WAS 104,624 AND THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/12/2007 *BF UPDATED 12/12/07