NHTSA Complaint #10209363 — 2003 VOLKSWAGEN PASSAT

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10209363
Vehicle	2003 VOLKSWAGEN PASSAT
Component	STRUCTURE
Date of Incident	November 15, 2007
Date Filed	November 19, 2007
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

MY 2003 VW PASSAT WAGON FLOODED DURING A RAINSTORM BECAUSE THE POLLEN FILTER SEAL FAILED. FURTHERMORE, BECAUSE THE COMFORT CONTROL MODULE COMPUTER IS MOUNTED ON THE FLOOR, THAT WAS DAMAGED AND THE BILL IS SIGNIFICANT. *TR MY DEALER'S SERVICE DEPARTMENT REP (BOSTON VW) TOLD ME THAT HE RECOMMENDS CLEANING LEAVES OFF THE CAR 2 TO 3 TIMES PER DAY IN ORDER TO PREVENT THIS PROBLEM. THAT SEEMS LIKE AN UNREASONABLE MAINTENANCE REQUIREMENT TO PREVENT AN ISSUE THAT I'VE NEVER SEEN PREVIOUSLY WITH OTHER CARS.

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