NHTSA Complaint #10204026 — 2004 DODGE INTREPID STEERING:RACK AND PINION

Complaint Details

ODI Number	10204026
Vehicle	2004 DODGE INTREPID
Component	STEERING:RACK AND PINION
Date of Incident	June 3, 2007
Date Filed	September 24, 2007
Mileage	63,987 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

CLANKING NOISE IN FRONT END WHEN TURNING THE STEERING WHEEL IN REVERSE OR FORWARD GEARS ON A 2004 DODGE INTREPID. DEALER SAYS RACK AND PINION IS LEAKING CAUSING THE CLANKING NOISE AND NEEDS REPLACED. CAR IS NOT REALLY SAFE TO DRIVE DOWN THE ROAD. DEALER NOR CHRYSLER WILL HELP WITH THE REPAIR I AM TOLD IT IS MY EXPENSE AT $1,300.00. RESEARCH ON THE WEB SHOWS THIS IS A DEFECT WITH THE MANUFACTURERS PART AND NOW I AM EXPECTED TO PAY TO FIX IT SO I AS A SINGLE MOTHER CAN DRIVE WITH MY FOUR CHILDREN IN THIS CAR THAT I MAKE PAYMENTS ON! *JB

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