NHTSA Complaint #10203311 — 2007 KYMCO AGILITY

I PURCHASED A JM STAR OR SHANGHAI MOTORS EXPRESSWAY 250 SCOOTER, THIS HAS BEEN RE-BADGED IN THE US AS A REDSTREAK EXPRESSWAY 250 ON JULY 14TH, 2007. AFTER RIDING THIS SCOOTER ON JULY 21ST AND STOPPING AT A GAS STATION TO REFUEL, THE SCOOTER WOULD NOT RESTART. WE HAD IT JUMP STARTED TO GET HOME, BUT THIS DIDN'T WORK TOO WELL. THE SCOOTER STALLED OUT WHILE DRIVING DOWN THE ROAD. IT DID START AGAIN WITH ANOTHER JUMP START BUT SPIT AND SPUTTERED THE REST OF THE WAY HOME. WE CALLED THE DEALER WHO SOLD US THE SCOOTER, HE STATED THAT THEY HAVE BEEN HAVING PROBLEMS WITH THE BATTERIES. SO WE PURCHASED A NEW BATTERY AND CHARGED IT UP. THE TECHNICIAN AT THE SHOP WHERE WE PURCHASED THE SCOOTER ALSO MENTIONED THAT THE ALARMS WERE A DRAW ON THE SYSTEM AND THAT THEY HAVE BEEN REMOVING THE ALARMS. HE EXPLAINED OVER THE PHONE TO MY HUSBAND HOW TO REMOVE THE ALARM. THE WEEKEND OF AUGUST 10TH, I WAS RIDING MY SCOOTER AND WE STOPPED TO GET ICE CREAM AT A PLACE LOCALLY. WHEN I WENT TO START MY SCOOTER IT WAS DEAD AGAIN AND DID NOT START. WE GOT IT JUMP STARTED AND RODE IT DIRECTLY HOME. WE BROUGHT THE SCOOTER TO THE DEALER WHO SOLD IT TO US ON AUGUST 15TH, THEY DETERMINED THEY THOUGHT IT WAS A CHARGING PROBLEM. THEY ORDERED A STATOR FOR THE SCOOTER. THE STATOR ARRIVED AND THE DEALER DID NOT HAVE THE CORRECT TOOLS TO REMOVE THIS PART. THE TOOL WAS ORDERED AND RECEIVED AT THE DEALERSHIP, THE PROBLEM WAS STILL NOT FIXED. THE VOLTAGE REGULATOR WAS ALSO REPLACED WHILE THERE. THE TECHNICIAN SAID ALL OF THE PROBLEMS WERE FIXED AND WE RODE IT HOME AFTER BEING IN REPAIR FOR 25 DAYS. I RODE THE SCOOTER FOR 2 DAYS, AND ON THE 2ND DAY IT DID NOT START AGAIN. **** PLEASE NOTE THIS WEBSITE DOES NOT ALLOW ME TO PICK THE CORRECT VEHICLE MAKE OR MODEL, THEREFORE THE VEHICLE DESCRIPTION IS NOT CORRECT, PLEASE REFER TO THE TOP OF THIS DESCRIPTION FOR THE CORRECT MAKE AND MODEL ***** *JB