NHTSA Complaint #10203029 — 1997 LAND ROVER DISCOVERY

1997 OFF-LEASE VEHICLE PURCHASED FROM LOUISVILLE LAND ROVER IN MARCH OF 2000. WINDSHIELD WAS CRACKED AND MGR STATED I SHOULD ACCEPT VEHICLE AND FILE CLAIM WITH MY INSURANCE COMPANY FOR REPLACEMENT. REFUSED DELIVERY UNTIL DEALER REPLACED WINDSHIELD. FIRST RAIN AFTER TAKING DELIVERY, VEHICLE HEADLINER DRIPPING AND DASH, RADIO AND HVAC CONTROLS SATURATED WITH STANDING WATER IN CARPET ON FRONT PASSENGER SIDE. NOTIFIED DEALER MULTIPLE TIMES WITH "NO PROBLEM FOUND" ON 5 OCCASIONS. DEALER FINALLY REPLACED WINDSHIELD AGAIN AND CLAIMED NO MORE WINDSHIELD REPAIRS WOULD BE PERFORMED. VEHICLE IS UNDRIVABLE IN RAIN AS WATER RUNS FREELY OFF THE HEADLINER, WHICH HAS SEPARATED AND IS HANGING FROM IT'S BACKING. CURRENTLY UNDER REPAIR AT A REPUTABLE BODY SHOP. WEB POSTINGS INDICATE WATER INTRUSION DUE TO SUNROOF AND PILLAR DRAIN BLOCKAGE AND BAD SUNROOF SEALS ARE A CONSTANT ISSUE. ALSO GETTING SATURATED CARPET ON FRONT PASSENGER SIDE DURING DRY, HOT WEATHER. CLEARLY AC CONDENSATE ISSUES. *JB