NHTSA Complaint #10202455 — 2007 HARLEY-DAVIDSON FLHTCU

HAD THIS '07 FLHTCU SINCE 04/07. THE HEAT COMING OFF THE ENGINE IS TOTALLY UNBEARABLE ABOVE 85 F. THE WIFE HAS HAD FIRST DEGREE BURNS TWICE NOW AS THE SUMMER HAS WORN ON. I'VE DONE ALL THE HD RECOMMENDATIONS, KEEPING WITHIN THE SUM TOTAL OF THE PARTS THAT CAME WITH THE ORIGINAL PURCHASE. I WILL NOT SPEND MORE MONEY WITH HD TO CORRECT A DEFECTIVE PRODUCT. FROM ALL THE READING ON THE SUBJECT THAT HD HAS FORCED ME TO PURSUE ... IT CAN BE CORRECTED. I FIND IT ABSOLUTELY INCREDIBLE ALL MY CALLS TO HD AND THE CONTACTS WITH HD DEALERS HAVE JUST BEEN BLOWING ME OFF. MOST RECENTLY I WAS DOING 75 MPH ON AN INTERSTATE IN 85 F TEMP. AND THE ENGINE JUST TURNS OFF, VERY BAD ... I MANEUVERED OFF THE ROAD BETWEEN A COUPLE OF 18 WHEELERS, PRETTY DANGEROUS. AFTER 30 MIN. OF CHECKING EVERY THING I COULD, IT JUST STARTED. IT SEEMED TO BE RUNNING HOT, EVEN AT THAT SPEED; BACK TO A DEALER NEXT AND PROBABLY THE USUAL ... CAN'T FIND ANYTHING. SEEMS TO ME HD HAS A BIG RESPONSIBILITY HERE, VERY SAD THAT THEY WON'T SUPPORT THEIR CUSTOMER. AND, WHERE'S THE GOV'T.PEOPLE ?? *TR THE SYSTEM RELAY SWITCH FAILED WHICH WAS HEAT RELATED. THE DEALER SPECULATED THE LEFT SIDE MUFFLER CLAMP WAS LEAKING WHICH WAS BLOWING HOT EXHAUST NEAR THE FUSE BLOCK. UPDATED09/27/07. *JB