NHTSA Complaint #10201444 — 2002 FORD WINDSTAR

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS issue reported to NHTSA

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Complaint Details

ODI Number	10201444
Vehicle	2002 FORD WINDSTAR
Component	SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Date of Incident	July 7, 2007
Date Filed	August 27, 2007
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

2002 FORD WINDSTAR. CUSTOMER STATES THAT THE VEHICLE COLLAPSED IN THE FRONT END. SHE STATES HER OLD WINDSTAR DID THE SAME THING WHEN IT HAD A RECALL. THIS VEHICLE HAS NO RECALL. **NAR**KB THE CONSUMER STATED THE FRONT END OF THE VEHICLE JUST DROPPED DOWN TO IT'S TIRES ON ONE SIDE . THE DEALER INFORMED THE CONSUMER THAT THE FRONT COIL SPRING HAD BROKEN AND THEY ALSO FOUND AN EXPLODED STRUT BEARING. THE STRUT MOUNTS, BEARINGS, COIL SPRING AND STABILIZER BAR WERE ALL REPLACED. *TR

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