NHTSA Complaint #10201210 — 2002 FORD WINDSTAR

FORD WINDSTAR 2002. THE DOORS FREQUENTLY OPEN UP AGAIN AFTER I HAVE HIT THE AUTO DOOR CLOSE BUTTON AND IT TAKES SEVERAL TIMES TO GET IT TO LATCH. ONE DOOR WOULDN'T OPEN FOR 6 MONTHS, BUT NOW WILL OCCASIONALLY. THE MOST SERIOUS ISSUE IS THAT LATELY THE SENSOR HAS BEEN SAYING THAT THE DOOR IS CLOSED PROPERLY, HOWEVER IT HAS OPENED 6 TIMES NOW WHILE I AM DRIVING WITH MY KIDS IN THE CAR. I TOOK IT IN TO THE SHOP ONCE WHEN IT WAS MALFUNCTIONING BUT NOT OPENING WHILE I AM DRIVING, PAID $500 TO GET IT FIXED, AND IT STILL NEVER WORKED WELL. WHEN I TAKE IT BACK IN TO THE DEALER, THEY SAY THAT THERE IS NOTHING WRONG WITH IT. IT IS BACK IN THE SHOP NOW AND I BASICALLY HAD TO SAY THERE WAS GOING TO BE A LAWSUIT FILED IF ONE OF MY KIDS WAS HURT OR KILLED IF THE DOOR OPENED UP WHILE I WAS DRIVING AGAIN, TO GET THEM TO TAKE ANOTHER LOOK...THEY SAID THEY WOULD LOOK AT IT AND GET BACK TO ME WITH AN ESTIMATE TO GET IT FIXED!