NHTSA Complaint #10198328 — 2000 MERCURY COUGAR

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10198328
Vehicle	2000 MERCURY COUGAR
Component	FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Date of Incident	July 19, 2007
Date Filed	August 2, 2007
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT THE FUEL PUMP FAILED ON HER VEHICLE. FORD INFORMED HER THAT A RECALL REPAIR WAS PREVIOUSLY PERFORMED ON THE VEHICLE. THE CONTACT WENT TO THE CORPORATE FORD OFFICE AND WAS INFORMED THAT THE REPAIR HAD NOT BEEN PERFORMED. SHE ALSO STATED THAT THE ENGINE OCCASIONALLY STALLED AND ONE OF THE STRUTS FAILED DURING A TEST DRIVE AT 60 MPH. THE VEHICLE WAS EVENTUALLY TOWED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 110,125 AND FAILURE MILEAGE WAS 110,000.

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