NHTSA Complaint #10196792 — 1997 HONDA INSPIRE

AS STATED BELOW, PROBLEMS THAT I ENCOUNTERED SUCH AS BLOWN FUSE (MAIN CONCERN), DEAD BATTERY (FIXED), AND FAN/AIR CONDITIONER MALFUNCTION (PRODUCES IRRITATING SOUND) MIGHT BE ATTRIBUTED TO THIS WIRING PROBLEM. YOUR 1997 HONDA IS INCLUDED IN THE 1995-97 ACCORD A/C WIRE CAMPAIGN. DESCRIPTION 1995-97 ACCORD A/C WIRE DATE9/17/1998 TYPE SAFETY RECALL CAMPAIGN STATUS OPEN HAVING MORE THAN 10X OF BLOWN FUSE (FAILURES) THAT CRIPPLED MY TAIL AND PARKING LIGHTS AND UPON THE ADVICE OF HONDA (THRU OWNER LINK), I WENT TO ONE OF ITS DEALERS HERE IN BATON ROUGE, RICHARDS HONDA. I PROMPTED THEM ABOUT THE PROBLEMS THAT I ENCOUNTERED AND THE RECALL THAT WAS STATED IN THE OWNER LINK. I WAS TOLD THAT THEY ARE GOING TO DO THE RECALL BUT IF THE PROBLEM IS NOT A PART OF THE RECALL THEN I HAVE TO PAY A CERTAIN CHARGE. IF THEY ARE REALLY SERIOUS ABOUT THEIR ANNOUNCED RECALL, IS THIS A GOOD WAY OF ADMITTING THEIR FAULT? I CERTAINLY DOUBT! TO CONTINUE MY UNFORTUNATE QUEST TO FIX MY CAR'S PROBLEM, THEY TOLD ME THAT THE PROBLEM WAS NOT PART OF THE RECALL. IT IS DUE TO THE BAD SWITCH COMBINATION (I COULD NOT ARGUE, HEAVEN KNOWS.)! FOR 1.5 HRS LABOR ($135.00) AND SWITCH,LIGHTING($64.94), I PAID THEM A TOTAL $199.94. THEY SAID THE PROBLEM WAS FIXED. A DAY AFTER, THE FUSE GOT BUSTED AGAIN AND AGAIN AND AGAIN. I BROUGHT IT BACK TO THEM. THEY TOLD ME THAT THEY TESTED THE CAR FOR THE WHOLE DAY AND THE FUSE WAS OK. SO I GOT THE CAR AND SADLY, I STILL EXPERIENCED THE INCIDENT OF BLOWN FUSES. I BROUGHT THE CAR BACK TO THEM AND LET IT STAY THERE FOR 2 WEEKS AND STILL THE PROBLEM WAS NOT SOLVED. WAS IS IT REALLY FIXED ? WHAT WAS THAT CHANGING THE SWITCH FOR? INSTEAD OF BEING ANGRY WITH THE EMPLOYEES, I THINK THIS IS THE BEST VENUE FOR MY CONCERN. I HOPE MY $199.94 WOULD BE RETURNED (IT WAS NOT THE PROBLEM SINCE CHANGING IT DOES NOT SOLVED FUSES GETTING BUSTED. ) AND MY CARS PROBLEM (BUSTED FUSES THAT AFFECT THE TAIL AND PARKING LIGHTS) WOULD BE FIXED AT NO COST. *TR