NHTSA Complaint #10196256 — 2006 FORD FIVE HUNDRED

TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT TOOK HIS VEHICLE TO THE DEALER FOR SCHEDULED MAINTENANCE AND THEY DISCOVERED THAT THE FRONT DRIVER SIDE TIRE HAD EXCESSIVE WEAR. THE CONTACT HAD THE VEHICLE ALIGNED AND THE STRUTS CHANGED AT THAT TIME. THE CURRENT MILEAGE IS 30,000 AND FAILURE MILEAGE WAS 29,000. THE CONSUMER STATED THE TIRES WERE ONLY DAMAGED ON THE LEFT SIDE, AND THEY HAD TO LOWER THE STRUTS AND ROTATE THE UPPER MOUNTS TO GET VEHICLE TO ALIGN PROPERLY. THE CONSUMER FURTHER STATED THAT THIS NO FAULT OF THE DEALER BUT THAT FORD AUTHORIZE 50% REIMBURSEMENT FOR THE TIRES AND NONE FOR THE ALIGNMENT. THE CONSUMER PROVIDED A COPY OF THE REPAIR INVOICE. THE DEALER STATED VEHICLE STARTS AND STALLS IN THE COLD WHEN USING THE REMOTE START. UPDATED 08/07/07 *TR