NHTSA Complaint #10192914 — 1999 FORD TAURUS SHO

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10192914
Vehicle	1999 FORD TAURUS SHO
Component	SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Date of Incident	May 1, 2007
Date Filed	June 11, 2007
Mileage	114,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

THE "ABS" LIGHT ON MY CAR (1999 FORD TAURUS SHO )CAME ON. I BROUGHT THE CAR TO THE DEALER, SUN STATE FORD, AND WAS TOLD I NEEDED A REPLACEMENT ABS MODULE (PART#F8DZ2C219DA). I WAS FURTHER TOLD THAT THE PART WAS OBSOLETE AND UNAVAILABLE. I CONTACTED FORD MOTOR COMPANY DIRECTLY ON SEVEN SEPARATE OCCASIONS...EACH TIME THEY EMAILED ME A DIFFERENT "OBSOLETE PARTS VENDOR TO CONTACT...EACH TIME TO NO AVAIL. ON 6/5, IN THEIR FINAL RESPONSE TO ME, FORD INDICATED THAT THEY FELT THEY HAD RESPONDED APPROPRIATELY AND WOULD DO NOTHING ELSE TO HELP. IN THE MEANTIME, THE ABS ON MY CAR STILL DOES NOT WORK AND I AM NO CLOSER TO A RESOLUTION. THIS IS A SAFETY RELATED ISSUE THAT I FEEL FORD NEEDS TO ADDRESS. *TR

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