NHTSA Complaint #10184235 — 2002 VOLKSWAGEN JETTA ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10184235
Vehicle	2002 VOLKSWAGEN JETTA
Component	ENGINE AND ENGINE COOLING
Date of Incident	March 1, 2007
Date Filed	March 5, 2007
Mileage	96,626 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

(1) MANY ELECTRICAL ANOMALIES. LOSS OF AIR CONDITION. DEALERSHIP ADVISES IT IS COOLANT MIGRATION CAUSING ELECTRICAL/POWER PROBLEMS. COOLANT MIGRATING FROM COOLANT BOTTLE INTO THE ELECTRICAL HARNESS AND INTO ALL ELECTRICAL SYSTEMS. (2)COOLANT MIGRATION HAS CAUSED SEVERE ELECTRICAL PROBLEMS AND THE VEHICLE MUST BE RE-WIRED. COST TO ME $310.-TO BE DETERMINED(PROBABLY 6-10,000$) (3)DEALERSHIP REFUSED TO ASSIST WITH GETTING VW OF AMERICA TO CORRECT THE PROBLEM AT THEIR COST. VW OF AMERICA REFUSED TO CORRECT THE PROBLEM AT MY REQUEST. VW HAS KNOWN SINCE 2001 (SEE TECHNICAL BULLETIN 97-01-01) THAT THE COOLANT BOTTLE IS DEFECTIVE AND HAS NOT RECALLED IT, OR PROVIDED TECHNICAL BULLETINS AS TO HOW TO PREVENT IT. DEALER ADVISES THE CAR IS NOT SAFE TO DRIVE IN ITS PRESENT CONDITION. *JB

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