NHTSA Complaint #10165798 — 2002 NISSAN ALTIMA

MY 2002 ALTIMA HAD THE RECALL FOR THE HEAT SHIELDS AND EVERY OTHER ONE I WAS NOTIFIED ABOUT. MY CAR STARTED CONSUMING EXCESSIVE AMOUNTS OF OIL. ON APPROXIMATELY MAY 5 I DROVE THE CAR IN THE MORNING, PARKED IT IN MY MOMS YARD, WENT TO LEAVE AND IT WOULD NOT START. I CALLED THE DEALER AND HAD TO TOW AT MY EXPENSE THE CAR TO THEM. THE CAR HAS 71,000 MILES ON IT BUT I HAD PURCHASED AN EXTENDED WARRANTY SO I THOUGHT I WAS OKAY. WELL DEALER SAYS THAT TO TEAR IT APART AND FIND OUT WHAT WAS WRONG HE NEEDED TO GET AUTHORIZATION FROM THE WARRANTY COMPANY. I WAS INFORMED THAT BECAUSE I DID ALL THE OIL CHANGES MYSELF, THEY WOULDN'T AUTHORIZE IT, EVEN THOUGH I COULD GET A STATEMENT FROM THE GARAGE ATTESTING TO THIS FACT ALONG WITH MY OWN PERSONAL LOG WHERE I RECORDED ALL MY GAS UPS AND OIL CHANGES. ANY IDEAS HOW I CAN GET THEM TO FIX THIS CAR I STILL OWE THREE YEARS ON IT. AND I THINK IT IS BS THEY DON'T KNOW WHAT IS WRONG, THEY KNOW EXACTLY WHAT IS WRONG THEY JUST DON'T WANT TO PAYUP. MY CAR FAILED EXACTLY HOW THEY DESCRIBED IT WOULD ON AOL THE OTHER COMPLAINTS I READ ABOUT, THERE WAS A PROBLEM WITH SOLDER AND THEY KNOW IT!!! THANK YOU, [XXX]. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR