NHTSA Complaint #10164056 — 2002 GMC ENVOY

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10164056
Vehicle	2002 GMC ENVOY
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	July 25, 2006
Date Filed	July 31, 2006
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

I OWN A 2002 GMC ENVOY WITH 49,000 MILES. THE TRANSMISSION FAILED, DID NOT WANT TO SHIFT FROM FIRST, THEN NO REVERSE WHEN I LEFT THE DESTINATION. HAD TOWED TO DEALER. SERVICE MANAGER STATED SHE HAD A HUNCH WHAT IT WAS BUT HAD TO GET IT IN THE SHOP FIRST. SURE ENOUGH, THE SUN SHELL FAILED AND THE TRANSMISSION HAS TO BE REPLACED. CALLED GM CUSTOMER SERVICE IN AN ATTEMPT TO GET THEM TO FIX IT AT THERE EXPENSE SINCE THIS IS AN REGULAR OCCURRENCE WITH THERE TRUCKS. HAVE NOT HEARD BACK AS OF YET. SEEN MANY MANY MANY POSTS AROUND THE INTERNET ABOUT THIS VERY PROBLEM. THIS SHOULD BE LOOKED INTO. *NM

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