NHTSA Complaint #10161021 — 2002 BUICK RENDEZVOUS

POWER TRAIN:AXLE ASSEMBLY issue reported to NHTSA

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Complaint Details

ODI Number	10161021
Vehicle	2002 BUICK RENDEZVOUS
Component	POWER TRAIN:AXLE ASSEMBLY
Date of Incident	June 28, 2006
Date Filed	June 28, 2006
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

PURCHASED 02 RENDEZVOUS CXL AWD LAST FALL FROM DEALER. LAST WEEK VEHICLE STARTED ACTING LIKE IT WAS CONSTANTLY RUNNING IN 4WD OR DRAGGING AND WE NOTICED A WHINNING NOISE IN THE REAR END. TOOK THE CAR IN TO THE DEALER, WAS TOLD THAT THE LEFT REAR WHEEL BEARING WAS SHOT AND THE RIGHT ONE WAS STARTING TO GO BAD. ESTIMATED COST OF OVER $1,000. $303 FOR EACH WHEEL BEARING HUB ASSY (AUTO PART STORE MAX PRICE OF $134 EA) 1.4 HR LABOR FOR EACH SIDE (MANAGER SAID HIS MECHANIC COULD HAVE EACH SIDE DONE IN AN HOUR). EQUALS $606 ($338 IN PROFIT) IN PARTS AND $400 IN LABOR FOR 2 HOURS OF WORK. VEHICLE HAS 79,000 MILES AND THE SERVICE MANAGER SAID THAT THE FRONT WHEEL BEARINGS WILL PROBABLY HAVE TO REPLACED EVERY 30-40,000 MILES. *NM

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