NHTSA Complaint #10157037 — 2006 VOLVO XC90

ELECTRICAL SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10157037
Vehicle 2006 VOLVO XC90
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 50 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State MD

Consumer Description

I BOUGHT A 2006 VOLVO XC90 OCEAN RACE (LIMITED EDITION) SUV ON 3/21/06. THE MORNING OF 3/25/06, MY CAR WOULD NOT START. VOLVO ROADSIDE ASSISTANCE JUMP STARTED THE VEHICLE, WHICH I THEN DROVE BACK TO THE DEALERSHIP. THE BATTERY TESTED FINE, AND THE VEHICLE WAS RETURNED TO ME. ON 4/27/06, AGAIN THE CAR WOULD NOT START. VEHICLE WAS RETURNED TO ME ON 4/29, NO-CHARGE INVOICE SAYS "REPLACE ENGINE MANAGEMENT AND STARTER RELAYS. RECHECKED NUMEROUS TIMES, O.K." CAR AGAIN FAILED TO START 5/3/06. IT IS NOW 5/9 AND 'SPECIAL' VOLVO FIELD TECH SEEM CLUELESS AS TO THE PROBLEM. THEY CLAIM TO HAVE CHECKED "EVERYTHING THOROUGHLY", AND NOW SAY THEY WANT TO PUT 20 -40 MILES ON MY NEW VEHICLE, ATTEMPTING TO "RECREATE THE DEAD BATTERY SCENARIO". SOUNDS MIGHTY DESPERATE AND ILLOGICAL, CONSIDERING THE CAR INTERMITTENTLY AND UNPREDICTABLY FAILED TO START ONLY AFTER 10-24 HOURS OF BEING PARKED. I FEEL THAT ALL THAT $ I SPENT HAS PROVIDED ME WITH LITTLE MORE THAN VARIOUS LOANER CARS, TRIPS TO AND FROM THE DEALERSHIP, MAJOR INCONVENIENCES, HEADACHES, AND A GROWING UNEASINESS WITH VOLVO'S RELIABILITY AND SERVICE TECHS. *NM

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