NHTSA Complaint #10147170 — 2002 CHEVROLET SUBURBAN POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10147170
Vehicle	2002 CHEVROLET SUBURBAN
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	January 1, 2006
Date Filed	January 7, 2006
Mileage	104,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

JANUARY 1, 2006 JUST AFTER LEAVING MY HOME, I STOPPED AT A STOP SIGN AND WHEN I ACCELERATED FROM A STOP A LOUD CLUNK AND THEN A CONSTANT WHINNING SOUND. I DROVE THE VEHICLE HOME THE ONE MILE FROM THE STOP SIGN IN FIRST GEAR, THE TRANSMISSION WOULD NOT SHIFT TO SECOND, AFTER RETURNING HOME THE CAR WOULD NOT GO INTO REVERSE EITHER. TRANSMISSION FAILED AT 104,000 MILES. REPAIR SHOP SAYS THE TRANSMISSION SHELL AND OTHER COMPONENTS OF THE TRANSMISSION WAS CRACKED. THE TRANSMISSION SHOP STATES THAT THEY HAVE HAD SEVERAL CUSTOMERS THAT HAVE EXPERIENCED THE SAME PROBLEM WITH THIS TRANSMISSION. THEY WOULD CONSIDER THIS TO BE A COMMON PROBLEM WITH THIS TYPE OF TRANSMISSION, A BAD DESIGN ACCORDING TO THE REPAIR SHOP. *NM

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