NHTSA Complaint #10139449 — 1998 CHEVROLET SUBURBAN

DT: THE CONSUMER COMPLAINED ABOUT ABS BRAKES KICKING IN AT LOW SPEEDS. THE SERVICE BRAKES AND ABS WILL NOT HOLD WHEN THE ABS KICKS IN. THE PROBLEM HAS BEEN ON GOING SINCE NOVEMBER OF 2004. THE DEALERSHIP CLEANED AND GREASED THE BRAKES. THEY MACHINED THE ROTORS AND REPLACED THE LEFT UPPER ARM BUSHING. AND THEY CHECKED THE ABS SENSORS. THE PROBLEM RECURRED. WHEN SHE CONTACTED THEM THEY SAID THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. IT STARTED GETTING WORSE IN JULY OF 2005. SHE TOOK VEHICLE TO THE DEALERSHIP AGAIN. THEY REPLACED THE SENSOR BUSHINGS AND AN IDLE ARM. THE PROBLEM IS STILL OCCURRING. SHE TOOK IT BACK TO THEM. THEY REPLACED TWO REAR DRUMS, THE SWAY BAR BUSHINGS, THE U JOINTS, AND T TIGHTENED THE TRANSFER CASE. HOWEVER, THE PROBLEM RECURRED. A RECALL FOR THE 2000 MODELS WAS ISSUED. WHEN SHE CONTACTED THE MANUFACTURER, THEY SAID THAT THIS MODEL YEAR VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT HAD TO HAVE THE SERVICE BRAKES REPLACED BEFORE. THE DEALERSHIP REPLACED THE ROTORS AND THE PADS. THE CONTACT FELT THAT IT WAS A RESULT OF NORMAL WEAR AND TEAR. . *AK