NHTSA Complaint #10137229 — 2001 FORD EXPEDITION

THE SPARK PLUG BLEW OUT OF MY 2001 FORD EXPEDITION. I WAS CRANKING THE VEHICLE AND HEARD A LOUD POP AND THEN THE MOTOR STARTED POPPING AND SHAKING. I HAD TO HAVE IT TOWED TO THE FORD DEALER THAT HAS HANDLED ALL MY REPAIRS. THEY CLAIM THE ALUMINUM IN THE HEAD IS FAULTY AND THERE ARE NO THREADS ON THE HEAD BUT THE HEADS ON THE SPARK PLUG ARE FINE. THE WARRANTY COMPANY CLAIMS THAT THEY DO NOT COVER THE THREADS ON THE HEAD; JUST THE HEAD ITSELF. WELL DUH IS THAT NOT PART OF THE HEAD. I AM STILL FIGHTING WITH BOTH THE DEALER AND THE EXTENDED WARRANTY COMPANY. I HAVE PAID THE EXTRA COST FOR THE MAINTENANCE AND REPAIRS ON MY VEHICLE OVER THE YEARS BECAUSE I WANTED THE DEALER TO HANDLE EVERYTHING JUST IN CASE SOMETHING LIKE THIS DID HAPPEN AND THE WARRANTY COMPANY COULD NOT GET OUT OF PAYING BECAUSE I DIDN'T HAVE THE DEALER DO THE REPAIRS. I EXPECTED BETTER THAN THIS FROM FORD. I HAD EVERY PREVENTIVE MAINTENANCE PERFORMED ON THIS VEHICLE THAT FORD MOTOR COMPANY RECOMMENDS AND IT WAS DONE BY A FORD DEALER; PLUS I HAVE THE EXTENDED WARRANTY. EITHER FORD, THE DEALER OR THE WARRANTY COMPANY SHOULD PAY FOR THIS; BECAUSE JUDGING FROM THE OTHER COMPLAINTS THAT I HAVE SEEN; THEY ARE ALL AWARE OF THE PROBLEM!!!!!!! *JB