NHTSA Complaint #10134073 — 2000 CHRYSLER SEBRING CONVERTIBLE

DT: THE CONTACT OWNS A 2000 CHRYSLER SEBRING CONVERTIBLE. THE VEHICLE WAS PURCHASED ON 5-27-05. THE DASH LIGHTS DID NOT WORK AT NIGHT. ONE WEEK LATER THE BATTERY WENT DEAD. THE BATTERY THAT WAS IN THE VEHICLE WAS THE ORIGINAL BATTERY FROM THE FACTORY. THEN, THE BRAKES FAILED. IN ADDITION, WHILE DRIVING THE SERPENTINE BELT BROKE ,AND THE ENGINE WILL HAVE TO BE REPLACED. SHE CONTACTED THE DEALERSHIP, AND THEY TOLD HER THAT THEY WILL GET HER AN EXTENDED WARRANTY FOR THE VEHICLE EVEN THOUGH SHE PURCHASED IT WITHOUT AN EXTENDED WARRANTY. . THEY WILL NOT TELL HER WHAT WAS WRONG WITH THE VEHICLE WHICH WAS AT THE DEALERSHIP. THEY DID TELL HER THAT THE ENGINE WAS OUT. THE CONSUMER FELT THAT THE DEALERSHIP DID NOT DO ANY SAFETY CHECKS. CHRYSLER TOLD HER THAT IT APPEARED THAT THE CAR WAS NEVER LOOKED AT THE DEALERSHIP. THE DEALERSHIP TOLD HER THAT IF SHE DID NOT WANT TO KEEP THE VEHICLE THAT THEY WOULD REPLACE THE ENGINE WITH ONE THAT WAS REAL CHEAP AND RESELL THE OLD ONE TO SOMEONE ELSE. THEY PURCHASED AN EXTENDED WARRANTY IN HER NAME, AND DEALERSHIP INDICATED THEY NEEDED TO COLLABORATE THAT SHE NEEDED AN EXTENDED WARRANTY. *AK