NHTSA Complaint #10132031 — 2001 CHEVROLET SILVERADO

DT: AFTER PURCHASING THE VEHICLE THE OWNER NOTICED THAT THERE WAS A BRAKE PROBLEM. BRAKES FELT MUSHY, AND OPERATED POORLY. THE OWNER WAS GOING TO TRY TO LIVE WITH THIS, THEN IT GOT WORSE. THE OWNER WAS INVOLVED IN A COLLISION ABOUT 6 MONTHS AGO WHILE DRIVING ON THE HIGHWAY AT 55 MPH. TRAFFIC STOPPED AND THE OWNER PUSHED THE BRAKES TO THE FLOOR AND THE VEHICLE WOULDN'T STOP. HAD TO VEER ONTO THE SHOULDER OF THE ROAD IN ORDER TO GIVE THE TRUCK ENOUGH ROOM TO STOP. THERE WAS ONLY 20,00 MILES WHEN THIS OCCURRED. THE OWNER GOT THE PARTS, AND THEN TOOK OFF FRONT WHEELS AND THE FRONT BRAKES LOOKED LIKE BRAND NEW. HOWEVER, WHEN HE PULLED OFF THE REAR WHEELS HE SAW THAT ROTORS WERE WARPED. THE OWNER CONTACTED GM, THEY ADVISED HIM TO TAKE VEHICLE TO THE DEALER. HE TOOK VEHICLE TO THE DEALER, AND DEALER ADVISED HIM THAT THE ROTORS COULD NOT BE TURNED. THE DEALERSHIP STATED THAT THEY WERE SENDING THE ROTORS BACK TO GM FOR REPLACEMENT. HOWEVER, THEY DID NOT DO THAT. THE OWNER DID NOT BELIEVE THAT THE DEALERSHIP WAS TELLING THE TRUTH. THE OWNER WAS GOING TO REPLACE THE ROTORS HIMSELF. *AK