NHTSA Complaint #10128826 — 2002 FORD WINDSTAR

VISIBILITY:GLASS, SIDE/REAR issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10128826
Vehicle	2002 FORD WINDSTAR
Component	VISIBILITY:GLASS, SIDE/REAR
Date of Incident	July 14, 2005
Date Filed	July 14, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

DURING THE SUMMER OF 2003 WHILE DRIVING ONE EVENING, THE REAR WINDOW OF MY 2002 FORD WINDSTAR SHATTERED (BELIEVING IT TO BE CAUSED BY HOOLIGANS, THE POLICE WERE NOTIFIED). THE REAR WINDOW WAS REPLACED BY THE DEALER-RECOMMENDED GLASS INSTALLERS USING THE OEM RECOMMENDED PARTS. APPROXIMATELY 18-MONTHS AFTER REPLACEMENT OF THE WINDOW, THE VEHICLE WAS REAR-ENDED NECESSITATING REPLACEMENT OF THE ENTIRE HATCH. THIS REPLACEMENT WAS MADE BY THE DEALER. THIS EVENING (7/14/05), WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE REAR WINDOW AGAIN SHATTERED.

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