NHTSA Complaint #10128398 — 2001 FORD FOCUS

I WAS AT THE STORE AND GOT INTO THE CAR AND WENT TO STICK THE KEY IN THE IGNITION AND IT WOULD NOT TURN. IT WOULD DING BUT WOULD NOT ALLOW ME TO DO ANYTHING. I ASSUMED IT WAS MAYBE THE FACT THAT I NEEDED A NEW KEY. I HAD IT TOWED TO A FORD DEALERSHIP AND THEN I WAS TOLD THAT I NEEDED A NEW IGNITION LOCK AND CYLINDER. I HAD TO GET THE CAR TOWED BACK TO MY HOUSE BECAUSE I AM A SINGLE MOTHER AND CANNOT AFFORD TO GET THE PROBLEM FIXED. I LIVE PAYCHECK TO PAYCHECK AND TO FIND OUT ABOUT THIS PROBLEM IS A BUNCH OF '!@#$%. I BOUGHT THIS CAR BECAUSE I ASSUMED IT WAS RELIABLE. I WAS WRONG. I TALKED TALKED TO A LOT OF PEOPLE RECENTLY THAT TOLD ME ABOUT THE SAME PROBLEM WITH THERE FOCUS'S. WHAT IS GOING TO BE DONE FOR PEOPLE ABOUT THESE PROBLEMS. I KNOW THIS IS NOT THE FIRST COMPLAINT OR THE LAST. *TR