NHTSA Complaint #10126263 — 2002 GMC ENVOY

WHILE TAKING OFF FROM A COMPLETE STOP, THE TRANSMISSION LUNGED AND SUDDENLY I HAD NO DRIVE OR THIRD GEAR. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD PUT THE TRUCK IN PARK BUT THE GEAR WOULD NOT RE-ENGAGE. THE TRUCK WAS TURNED OFF AND CRANKED AGAIN, STILL NO DIFFERENCE. HOWEVER, I DID HAVE SECOND AND FIRST GEAR. WHILE DRIVING IN SECOND GEAR AT A VERY LOW SPEED THE VEHICLE WAS TRANSPORTED TO DEALERSHIP. SERVICE PERSONNEL ADVISED THE TRANSMISSION WAS GONE AND WOULD COST $3400.00 TO REPLACE. HE STATED THE GEARS WERE BROKEN OFF INSIDE THE TRANSMISSION AND THE OIL WAS BURNT. HE ADVISED THE VEHICLE ONLY HAS 36,000 MILES / 3 YEARS WARRANTY ON THE POWER TRAIN - TRANSMISSION, WHICH EVER CAME FIRST. I HAVE LESS THAN 74,000 MILES ON MY TRUCK.