NHTSA Complaint #10126149 — 2001 MERCURY VILLAGER

A LOCAL SEARS AUTO CENTER SOLD ME A SET OF BF GOODRICH TIRES IN OCTOBER, 2004 THAT HAVE SHOWN EXTREME PRE-MATURE WEAR. THE SEARS OUTLET HAS REFUSED TO TAKE ANY ACTION TO CORRECT THIS. UPON CONSULTATION WITH THE OEM, B.F. GOODRICH, I SHOULD HAVE NEVER BEEN SOLD THE TIRE TO BEGIN WITH. IT IS NOT THE RECOMMENDED TIRE FOR MY VEHICLE PER GOODRICH AND THIS IS BACKED UP WHEN DOING A WEB PAGE TIRE SELECTION SEARCH ON THE BF GOODRICH WEB PAGE. THESE TIRES HAVE WORN 50 % AT 15000 MILES OF USE ON TIRES RATED FOR 60,000 MILES TREAD LIFE. THEY ARE AN "H" RATED PERFORMANCE TIRE THAT SEARS SOLD FOR MY WIFE'S MERCURY VILLAGER MINI VAN...NOT EXACTLY A HIGH PERFORMANCE VEHICLE. DOES THE NHTSA HAVE ANY RECORDS ON FILE FOR APPLICATION OF A BF GOODRICH TA TIRE TO A MERCURY VILLAGER MINI VAN WHERE A SAFETY OCCURENCE HAS HAPPENED ? HOW CAN A RETAIL OUTLET BE ALLOWED TO SELL TIRES THAT ARE NOT RECOMMENDED BY THE OEM FOR THE VEHICLE THEY ARE BEING PLACED ON. ARE THERE GOVERNMENT REGULATIONS MEANT TO PROTECT THE CONSUMER AGAINST THESE UNFAIR TRADE PRACTICES ? WHAT CAN I DO TO FILE A FORMAL COMPLAINT WITH THE NHTSA TO PREVENT THIS KIND OF MISBEHAVIOR FROM OCCURING TO OTHER CONSUMERS IN THE FUTURE