NHTSA Complaint #10120131 — 2004 CHEVROLET SILVERADO

DT: WHILE DRIVING, THE CONSUMER FOUND HE WAS UNABLE TO GET THE ENGINE OUT OF 3RD GEAR AS THOUGH IT NEEDED TO BE GEARED DOWN. THE VEHICLE IS AN AUTOMATIC AND THOUGHT IT WAS AN ISOLATED INCIDENT. HOWEVER, WHEN IT HAPPENED AGAIN, IT PRETTY CONSISTENT IN DOING SO. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER SAID IT COULD BE FIXED AND DID REPAIR. DIAGNOSED A SHIFT SOLENOID, WHICH WAS REPLACED. ABOUT 1 DAY LATER AFTER REPAIR, THE SAME THING OCCURRED. RETURNED TO DEALER AND WAS INFORMED THAT THE VALVE BODY NEEDED TO BE REPLACED. AFTER TAKING THE VALVE BODY APART, IT WAS FOUND THAT IT WAS NOT THE PROBLEM. THE DEALER STATED THE TRANSMISSION WAS THE PROBLEM. THE CHECK ENGINE LIGHT ILLUMINATED ON AND THAT WAS THE FIRST TIME IT HAD ILLUMINATED. SPOKE WITH DEALER ABOUT THIS. THE NEXT DAY, THE GAUGES WORKED BUT THE LED LIGHT WOULD NOT LIGHT UP ALONG WITH THE ODOMETER. AFTER DRIVING HALF A MILE, THE LIGHTS SLOWLY COME ON BUT FELT THIS WAS A SAFETY CONCERN AS IT MAY BE ELECTRICAL. *AK THE VEHICLE WOULD NOT SHIFT FROM 3RD TO 4TH GEAR. *JB