NHTSA Complaint #10116836 — 2002 FORD F-150

I PURCHASED MY 2002 FORD F150 SUPER CREW IN AUGUST OF 2002. I HAVE HAD ONGOING PROBLEMS SINCE I PURCHASED THE VEHICLE, AND HAVE HAD NO RESPONSES OR ASSISTANCE FROM ANY FORD DEALERSHIPS. THE PROBLEMS STARTED OUT WITH MY RADIO GOING ON AND OFF ALL ON ITS OWN. I TOOK MY VEHICLE TO THE DEALERSHIP AT LEAST 10 TIMES ALONE FOR THIS PROBLEM. NEVER ANY ASSISTANCE. THE PROBLEMS ESCALATED AROUND 40,000 MILES AND MY WHOLE ELECTRICAL SYSTEM SEEMED TO BE SHORTING OUT. I HAVE HAD FIRE UNDER THE DASH, THE HEADLIGHTS NOT WORK, THE WIPERS WOULD ONLY WORK WHEN THE VEHICLE WAS IN PARK, SAME THING WITH THE HEATER, IT WOULD NOT TURN OFF AFTER YOU SHUT THE VEHICLE OFF. NOW THIS WEEK I HAD ANOTHER FIRE WHICH I WAS ABLE TO PUT OUT ON MY OWN. I TOOK IT TO A DIFFERENT DEALER AND THEY IDENTIFIED THE PROBLEM WITH THE GEM MODULE AND CENTRAL JUNCTION BOX. APPARENTLY THE VEHICLE WAS NOT PUT TOGETHER CORRECTLY AND THESE MODULES KEEP SHORTING OUT CAUSING MY VEHICLES PROBLEMS. I HAVE TO WONDER EVERYDAY WHETHER OR NOT MY VEHICLE IS GOING TO CATCH FIRE AND BURN UP. ON A DAILY BASIS I CAN SMELL SMOKE COMING FROM UNDER THE DASH ALMOST LIKE BURNING PLASTIC OR WIRING. NONE OF THE PROBLEMS HAVE BEEN ADDRESSED AND SEEM TO BE ESCALATING. TO ME THIS IS A SAFETY ISSUE. I WOULD HATE TO THINK THAT I WOULD BE TRAVELING WITH MY FAMILY AND THE CAR CATCH FIRE WHILE WE ARE DRIVING. THE ELECTRICAL SYSTEM NEEDS TO BE INVESTIGATED AND REPAIRED. NONE OF WHICH HAS BEEN DONE BY THE DEALER I PURCHASED THE VEHICLE FROM. I EVEN FILED A COMPLAINT WITH THE FORD MOTOR COMPANY AND RECEIVED NO REAL CONCERN.*AK