NHTSA Complaint #10112096 — 1995 PONTIAC TRANS AM

OUR PROBLEM CONCERNS AN ELECTRICAL PROBLEM. WHEN WE PURCHASED THE CAR ALMOST 4 YEARS AGO WE NOTICED THE TAILLIGHTS WERE LEAKING. THEY HAD CORRODED THE TAIL LIGHTS AND THEY SHORTED OUT. THIS CAR WAS BARELY 7 YEARS OLD AND HAD NO WORKING TAIL LIGHTS. WE BROUGHT THIS UP TO GM AS IT IS A SAFETY ISSUE AND A DEFAULT OF A FAULTY TAIL LIGHT AND THEY TOLD US THEY HAVE A SPECIAL GLUE MAN THAT WORKS THROUGH GM AND HE WILL COME OUT AND GLUE THE SEAL BUT REFUSED TO REPAIR THE LIGHTS. WE WERE ANGRY ABOUT THIS BUT HAD THEM SEND THE MAN OUT TO DO THE REPAIR. IT DID NOT WORK AND WE TOLD GM THIS AND THEY TOLD US THEY WE WOULD HAVE TO PAY FOR NEW TAILLIGHTS AND HAVE THE ELECTRICAL FIXED THERE AND THE COST WOULD BE OVER 1,000 DOLLARS. WE WERE VERY ANGRY AND HAVE BEEN TRYING TO GET HELP WITH THIS SAFETY ISSUE. WE PURCHASED ANOTHER VEHICLE MEANWHILE A TOYOTA CRESSIDA AND THERE IS NO PROBLEMS WITH THOSE TAILLIGHTS EVEN WITH THE AGE OF THE BEING OVER DOUBLE THAN THE TRANSAM. THE TAILLIGHTS DO NOT WORK. THE SIGNALS DON'T WORK AS THEY CANNOT BECAUSE OF THE ELECTRICAL SHORT. WE ARE NOT GOING TO PAY FOR SOMETHING THAT IS OBVIOUSLY A FAULT IN GMS WORK. WE WANT TO KNOW WHAT WE CAN DO. *NM