NHTSA Complaint #10110109 — 2004 ACURA MDX

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10110109
Vehicle	2004 ACURA MDX
Component	ENGINE AND ENGINE COOLING
Date of Incident	May 8, 2004
Date Filed	February 8, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

ON A TRIP TO A CAR WASH, MY ACURA MDX GOT LOCKED WITH THE ENGINE RUNNING WHICH CAUSED A BACK UP ON THE LINE AND LOSS OF BUSINESS FOR THE CAR WASH. I HAD TO HAIL A CAB TO GO HOME AND GET THE SPARE KEY AND COMPENSATED THE OWNER FOR THE LOSS. WHEN I GOT HOME AND READ THE OWNER'S MANUAL I WAS VERY SURPRISED TO FIND OUT THAT THE VEHICLE CAN BE LOCKED USING THE MASTER LOCK BUTTON IN AN OPEN PASSENGER DOOR EVEN WITH THE KEY IN THE IGNITION AND THE ENGINE RUNNING. IT WAS THEN THAT I REALIZED THAT THE CAR WASH ATTENDANT ON THE PASSENGER SIDE MUST HAVE LOCKED THE VEHICLE. THIS IS A FLAWED DESIGN AND CAN POTENTIALLY CAUSE SAFETY PROBLEMS. I NOW HAVE TO CARRY A SPARE KEY WHEN I GO TO A CAR WASH. I BROUGHT THIS TO THE ATTENTION OF THE MANUFACTURER AND GOT NO RESPONSE. *AK

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