NHTSA Complaint #10103097 — 1999 FORD WINDSTAR

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number	10103097
Vehicle	1999 FORD WINDSTAR
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	December 3, 2004
Date Filed	December 3, 2004
Mileage	100,495 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

CONSUMER WAS DRIVING THROUGH AN INTERSECTION AND WHILE MAKING A LEFT TURN PASSENGER'S SIDE FRONT WHEEL CAME OFF, PULLING THE AXLE OUT OF THE TRANSMISSION. VEHICLE HAS FRONT WHEEL DRIVE. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT THE SUB FRAME HAD TO BE REPLACED. *AK......ACCORDING TO A FEW DEALERSHIPS THE SUBFRAME HAS HA DNUMEROUS PROBLEMS CAUSING THE MANUFACTURER TO ALTER THE MANNER IN WHICH THE TIE ROD IS MOUNTED ON THE WINDSTAR SUBFRAME WHEN THE TIE ROD FAILED RUSTING COMPLETELY OFF . VEHICLE WAS PULLING OUT FROM A STOP SIGN MAKING ALEFT TURN WHEN THE WHEEL SHIFTED AND BROUGHT VEHICLE TO A COMPLETE STOP. IF IT HAPPENED EARLIER IT WOULD HAVE HAPPENED AT 55 WHICH WOULD HAVE BEEN MUCH WORSE. COST BY FORD WAS $1155.00. *AK

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