NHTSA Complaint #10090884 — 1990 VOLKSWAGEN PASSAT

WIFE WAS DRIVING ALONG WHEN ALL OF A SUDDEN, HEATER CORE BURST, FILLING INTERIOR OF CAR WITH HOT COOLANT AND STEAM. HER VISION WAS OBSTRUCTED BY THE STEAM ON THE INSIDE OF THE WINDSHIELD AND HE HAD TO BRING THE CAR TO A COMPLETE STOP IN TRAFFIC. MY DAUGHTER, WHO WAS IN THE PASSENGER SEAT, HAD SOME COOLANT SPILL ONTO HER SHOE. VOA HAS ISSUED A RECALL ON THIS EXACT PART BEFORE ON OTHER SERIAL NUMBER RANGES AND OTHER MODELS, BUT FOR SOME REASON, THEY CLAIMED MY VIN WAS OUTSIDE OF RECALL CRITERIA, EVEN THOUGH THE SAME EXACT PART SUFFERED THE SAME EXACT FAILURE.*AK