NHTSA Complaint #10086698 — 1999 TOYOTA SIENNA

STRUCTURE:BODY:DOOR issue reported to NHTSA

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1 Injury Vehicle Towed

Complaint Details

ODI Number	10086698
Vehicle	1999 TOYOTA SIENNA
Component	STRUCTURE:BODY:DOOR
Date of Incident	July 15, 2004
Date Filed	August 12, 2004
Mileage	89,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

PASSENGER SIDE POWER DOOR STARTED OPENING AND SHUTTING BY ITSELF AFTER OPENING TO ALLOW CHILDREN TO ENTER VEHICLE. THE DOOR ATTEMPTED TO CLOSE AND DID NOT STOP, EVEN WHEN ENCOUNTERING THE BODY OF MY CHILD. FORTUNATELY HE WAS OUR OLDEST CHILD AND WAS ABLE TO MOVE QUICKLY ENOUGH TO ONLY BE BRUISED ON HIS SIDES. TURNED POWER OFF TO DOOR AND TRIED TO DETERMINE CAUSE. OPENED DOOR MANUALLY AND CLOSED AGAIN - DOOR WOULD NOT REOPEN MANUALLY, EVEN WITH SUBSTANTIAL FORCE. DEALERSHIP CLAIMS "NORMAL WEAR AND TEAR" AND WANTS $1200 TO REPAIR DAMAGE TO DOOR HINGE AND MOTOR ASSEMBLY.

Related Complaints for the 1999 TOYOTA SIENNA

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