NHTSA Complaint #10082288 — 2000 FORD EXPLORER SPORT

MY FORD YEAR 2000 IDLES ROUGH AND STALLS IN COLD WEATHER. I THOUGHT THE PROBLEM WAS DIRTY INJECTORS AND KEPT HAVING THEM FLUSHED WHICH TEMP. FIXED PROB. A MECHANIC STATED THAT IT WAS THE TIMING CHAIN AND THAT FORD WOULD FIX IT FOR FREE, FOR THEY DID ON HIS EXPLORER. I CONTACTED FORD AND THEY SAID THAT I WAS OVER THE MILES AND THAT IT WAS A CUSTOMER SATISFACTION RECALL. WELL NOT ONLY AM I NOT SATISFIED, BUT IT SEEMS TO BE A SAFETY FACTOR AS WELL. WHAT IF A PULL OUT INTO AN INTERSECTION AND MY CAR STALLS. CROSSING A HIGHWAY AND MY CAR STALLS. I WOULD HAVE THOUGHT THAT FORD WOULD HAVE CARED MORE ABOUT THEIR CUSTOMERS ESPECIALLY GIVEN THAT THIS IS MY 3RD FORD AND I AM ONLY 30 YRS OLD. REGARDLESS, OF THAT FACT, THAEY SHOULD BE REQUIRED TO FIX THE PROBLEM IN ORDER TO KEEP THEIR DRIVERS SAFE ON THE ROAD. *LA