NHTSA Complaint #10075386 — 2000 MERCURY COUGAR

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP issue reported to NHTSA

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Complaint Details

ODI Number	10075386
Vehicle	2000 MERCURY COUGAR
Component	FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Date of Incident	June 14, 2004
Date Filed	June 14, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

#1 I RECEIVED A RECALL LETTER FROM FORD IN LATE APRIL 2004 REGARD THE FUEL PUMP. I HAVE HAD SEVERAL PROBLEMS WITH MY 2000 COUGAR LOOSING POWER ON INCLINE FOR THE PAST YEAR OR SO. AFTER I PAID TO HAVE A NEW FUEL PUMP I RECIEVED THE LETTER. THEY INFORMED ME THAT THE NEW FUEL PUMP WOULD BE OUT LATE MAY 2004, BUT I HAVEN'T HEARD FROM THEM AS OF DATE. *AK #2 EVERYTIME I DRIVE MY CAR FOR ABOUT 15 MINUTES OR MORE, ONCE I TURN OFF THE CAR, IF I TRY TO START IT WITHIN 5 TO 10 MINUTES IT WILL NOT START. I HAVE TO WAIT AT LEAST 15 MINUTES. FORD DEALERSHIP REPAIR CANNOT FIND A PROBLEM.

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