NHTSA Complaint #10072585 — 1995 NISSAN ALTIMA

THIS COMPLAINT IS NONE OF THE ABOVE BUT I COULD NOT FIND A LINK ON THIS SITE FOR MY SPECIFIC COMPLAINT, THEREFORE, I AM USING THIS TO AIR MY COMPLAINT. MY COMPLAINT IS WITH NISSAN NORTH AMERICA. MY PROBLEM IS A RESULT OF A RECALL ON MY 1995 NISSAN, ALTIMA. MY PROBLEM IS A RESULT OF THE AIRBAG RECALL LAST YEAR. I TOOK MY CAR TO TISCHER NISSAN IN LAUREL, MARYLAND IN JANUARY 2004. THE PANEL IN MY CAR WAS DAMAGED AS A RESULT OF THE AIRBAG REPLACEMENT. I WOULD NOT HAVE A NEED TO COMPLAIN IF THE REPLACEMENT PANEL WAS THE SAME COLOR AS THE ORIGINAL PANEL. I WROTE TO NISSAN IN GARDENA, CA TO COMPLAIN OF THE TERRIBLE SERVICE I RECEIVED AT TISCHER AND THE DAMAGE AND POOR REPLACEMENT OF MY CAR PANEL. NISSAN IGNORED ME UNTIL I CONTACTED THE MARYLAND OFFICE OF CONSUMER PROTECTION REGARDING MY PROBLEM. NISSAN IGNORED ME UNTIL THE OFFICE OF CONSUMER PROTECTION INTERVENED. WHEN NISSAN DID RESPOND, THEIR TONE WAS ARROGANT AND INDIFFERENT AND TO MAKE A LONG STORY SHORT, THEY TOLD ME THAT THE PANEL REPLACEMENT WAS INCIDENTAL TO THE AIRBAG REPLACEMENT AND THIS OCCURRED TO OTHER VEHICLES THAT HAD THE AIRBAGS REPLACED. I FIND IT HARD TO BELIEVE THAT THIS IS THE CASE AND IF IT IS, I PERSONALLY HAVE A PROBLEM WITH MY "PROPERTY" BEING ALTERED WITHOUT MY CONSENT AND NISSAN'S ATTITUDE AND STANCE THAT THAT HAVE FULFILLED THEIR OBLIGATION TO ME. I RESPONDED BACK TO THEM BASICALLY INFORMING THEM THAT THEIR REPLY WAS AND IS UNACCEPTABLE TO ME AND I CONTEND THAT THEY DAMAGED MY PROPERTY BY REPLACING A PANEL THEY DAMAGED WITH A PANEL THAT IS NOT THE SAME COLOR. I DON'T KNOW OF ANY OTHER AGENCY TO VOICE MY COMPLAINT TO. I AM ASKING YOUR ASSISTANCE IN FINDING OUT WHAT I CAN DO. THANK YOU. *AK