NHTSA Complaint #10070423 — 2003 KIA SORENTO STEERING

Complaint Details

ODI Number	10070423
Vehicle	2003 KIA SORENTO
Component	STEERING
Date of Incident	May 15, 2003
Date Filed	April 22, 2004
Mileage	600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I PURCHASED THE SORENTO 5/31/03, WHILE MAKING A RIGHT HAND TURN THE POWER STEERING COMPLETELY WENT OUT; I ALMOST HIT ANOTHER VEHICLE REGAINING CONTROL. CONTACTED KIA CONSUMER AFFAIRS IMMEDIATELY, THEY HAVE COMPLETE LOGS ON FILE. 6/2/03 DEALER REPLACED POWER STEERING RACK. 6/10/03 830 MILES,POWER STEERING FAILED AGAIN;HAD TO FIGHT WITH THE STEERING TO CONTROL VEHILE IN PARKING GARAGE.6/12/03 POWER STEERING PUMP WAS REPLACED. PICKED UP VEHICLE THAT EVENING AND PULLING OUT FROM THE RESTAURANT THE POWER STEERING WENT OUT AGAIN. 6/13/03 850 MILES, COMPUTER MALFUNCTION; NEW DOWNLOADS HAD TO BE DOWNLOADED TO VEHICLES COMPUTER. 6/18/03 ELECTRONIC POWER STEERING MODULE HAD TO BE REPLACED. NOW 6/20/03 DEALER SAID THEY WONT HELP ME, KIA CONSUMER AFFAIRS SAID THEY WONT REPLACE THE VEHICLE NOR BUY BACK THE VEHICLE. I'M TERRIFIED TO PICK UP THE VEHICLE TONIGHT. KIA WANTED ME TO DRIVE THE VEHICLE 30 DAYS MORE THEN CALL BACK AND THEY WILL RE-IMBURSE ME 2 MONTHS PAYMENTS FOR ALL THE TROUBLE. I REPLIED I WONT DRIVE IT, I'LL HAVE IT FLAT BEDDED TO MY HOUSE AND SEEK LEGAL COUNCIL.

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