NHTSA Complaint #10070268 — 2001 BMW 3 SERIES

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10070268
Vehicle	2001 BMW 3 SERIES
Component	STRUCTURE
Date of Incident	March 15, 2003
Date Filed	April 22, 2004
Mileage	22,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THE ENGINE OF MY CAR SHUT OFF, AND UPON BEING TOWED TO THE DEALER, THEY GOT BACK TO ME TO SAY THAT THE ENGINE FAILED AS A RESULT OF DRIVERS ERROR FROM A DOWNSHIFT FROM 4TH TO 2ND. THE DEALER SAID THAT THIS WAS IDENTIFIED BY THE CAR'S COMPUTER SYSTEM. HOWEVER, AFTER TALKING TO MANY MECHANICS, I HAVE BEEN INSTRUCTED THAT THIS PROBLEM COULD NEVER HAVE BEEN IDENTIFIED BY A CAR'S COMPUTER, AND THIS WAS JUST AN OUT FOR THE MANUFACTURER AND DEALER. I AM NOT SATISFIED WITH THEIR ANSWER, AND AM LOOKING FOR A WAY TO PROTEST THEIR DECISION. FOR RIGHT NOW, I WAS STUCK PAYING FOR THE TOTAL BILL WHICH EXCEEDED $6000.

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