NHTSA Complaint #10062416 — 2004 HONDA ELEMENT VISIBILITY:WINDSHIELD

Complaint Details

ODI Number	10062416
Vehicle	2004 HONDA ELEMENT
Component	VISIBILITY:WINDSHIELD
Date of Incident	March 17, 2004
Date Filed	March 17, 2004
Mileage	250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

2004 HONDA ELEMENT 4WD, A/T FACTORY NEW VEHICLE DEVELOPED A 10" CRACK IN WINDSHIELD ORIGINATING FROM THE PASSENGER SIDE LOWER LEFT CORNER OF VEHICLE. NO IMPACT TO WINDSHIELD. VEHICLE WAS ENTERING A DRIVEWAY WHEN THE CRACK WAS HEARD (APPROX 5 MPH) VEHICLE HAS ONLY 250 MILES CONTACTED DEALER, THEY ARE WILLING TO REPLACE UNDER HONDA WARRANTY. BUT ASKED ME TO SIGN A WAIVER BECAUSE "ALL OF THE GLASS RECEIVED FROM HONDA HAS A 1.5" SCRATCH IN THE CENTER PORTION OF THE WINDSHIELD ABOVE THE REARVIEW MIRROR" I REFUSED TO SIGN SUCH AN AGREEMENT. CONTACTED HONDA CUSTOMER SUPPORT CENTER 1.800.999.1009 IN CA. ZONE MANAGER ASSIGNED TO MY CASE. I FEEL VERY UNSAFE IN THIS VEHICLE NOW!! I HOPE THAT NO ONE IS INJURED OR HURT BECAUSE OF THIS ONGOING (SINCE 2003 MODEL YEAR) DEFECT IN THE WINDSHIELD FRAME/FLANGE. DEALER SHOULD HAVE NOTIFIED CUSTOMERS BEFORE PURCHASE! *NM

Related Complaints for the 2004 HONDA ELEMENT

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#10392601 — March 23, 2011 — MY HONDA ELEMENT HAS HAD TWO WINDSHIELDS REPLACED AND NOW A CRACK AGAIN AT THE BASE MOVING UP. STRESS CRACKS NOT FORE...

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#10225938 — April 28, 2008 — I OWN A 2004 HONDA ELEMENT. A LITTLE OVER A MONTH AGO MY WINDSHIELD CRACKED. THE CRACK STARTED UNDER MY WIPER BLADE A...

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#10211537 — December 12, 2007 — WALKED OUT TO VEHICLE IN THE AFTERNOON, NOTICED WINDSHIELD WAS CRACKED. CRACK GREW OVER THE NEXT FEW HOURS TO ABOUT 9...

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