NHTSA Complaint #10062109 — 2002 VOLKSWAGEN JETTA ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10062109
Vehicle	2002 VOLKSWAGEN JETTA
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	January 17, 2004
Date Filed	March 13, 2004
Mileage	27,350 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

I OWN A 2002 JETTA PURCHASED FROM A VW DEALERSHIP IN TOWSON MD IN APRIL, 02. I HAVE CLOSE TO 30000 MILES ON MY CAR. ABOUT TWO MONTHS AGO I NOTICED THAT MY OIL LIGHT CAME ON. IT WAS ABOUT 2000 MILES UNTIL MY NEXT OIL CHANGE. OIL IS CHANGED EVERY 5K MILES. WHEN I CHECKED MY DIPSTICK IT WAS DRY. I HAD TO ADD ABOUT THREE QUARTS. NOW ABOUT EVERY 1K MILES MY CAR CONSUMES ABOUT 1.5 QT OF OIL. THIS IS A BIG PROBLEM. I READ THE OWNERS MANUAL REGARDING OIL CONSUPTION WITH THE JETTA AND IT SAID IT WILL CONSUME OIL WHEN THE ENGINE IS NEW. MINE IS NOT. THERE ARE POSTS ALL OVER THE INTERNET REGARDING THIS ISSUE AND SOMETHING HAS TO BE DONE.*AK

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